Privacy Policy

Our Privacy Policy

Qatar Taxi, may process, transfer and store your information in our cloud storage while using the Qatar Taxi website ( and/or any of Qatar Taxi's mobile application, or Qatar Taxi's services (“Services”), including when you are accessing the Services through website or mobile devices.

PLEASE DO NOT USE THE SERVICES UNTIL YOU AGREE TO THE PRIVACY POLICY. Frequent reviewing is suggested as we reserve the right to modify this Privacy Policy at any time, hence any modifications or changes will be posted on the qatar taxi website. Continuous use of the Services signifies your acceptance of our Privacy Policy as modified. Qatar Taxi is resolute to protecting its website visitors' and Mobile Application Users' privacy.

The following Privacy Policy outlines the information Qatar Taxi Cabs (hereafter ‘Qatar Taxi’,‘Qatar Taxi Cabs’, ‘We’ or ‘Us’) uses to process and how we may use that information to serve the users better while using our website (the 'Website'), our mobile customer application (the 'APP') and our services (collectively the "Service").If you have queries about this Privacy and Cookie Policy, please contact us using the information on the Contact Us page.

Valid from 30 December 2018


"User/passenger/rider" means a person who has signed up and is registered with Qatar Taxi Cabs for the use or potential use of the Service. "Driver/Partner" means the person who provides the ride to the User. "Vehicle/Car/Cab/Taxi" means a vehicle that is owned and/or driven by a Partner to provide the ride or to provide other services.

The Information We Collect - Information You Provide

Qatar Taxi collects various information from the data that is directly provided to us for optimisation of website & App, that can be through Account registration and administration of your Qatar Taxi account, Uploads or posts to the Services, Customer support and technical assistance and application software updates, Newsletter subscriptions, Access to Qatar Taxi services on social networks or third party services, Services provided online, through your mobile device or the Qatar Taxi software; and Other uses of the Services where information is requested for use and/or participation.

The specific types of information collected will depend upon the data you provide, and it may include your full name, email address, mobile number, information about your car, and zip code. In addition, certain instances the browser may prompt for your geo-location to enable us. to provide you an upgraded experience. These technical data helps our website administrators to manage the Website by resolving technical difficulties or improving the accessibility of certain parts of the Website. In this manner, we ensure you that, you can (continue to) find the information on the Website quickly. Our web/mobile services require Wi-Fi/Mobile Data network access to get our service and/or to function the software smoothly.

Optimization Of Customer Service

When you register as a User, we collect your IP-address, Device ID, your name, email address, password, and mobile phone number. We will use these contact details to send you a welcome email to verify your username and password, to communicate in response to your inquiries, and to send you service-related announcements, for instance, if our Service is temporarily suspended for maintenance. We will use your registration information to create and manage your User account. We may deactivate your account if we suspect that you use our APP to commit fraudulent or illegal acts or if you violate our terms of use.

Personal Information

On request for transportation via use of the APP, the Website or through the Customer Care, (The CC) through a phone number - +974 66778860, we provide your first name or last name to the Driver/Partner who accepts the request for transportation so that the Driver may contact and find you.

Telephone Number And Push Notifications

If you have requested for ride through the Website, the APP or the CC, from the time that your ride request has been accepted by the Driver, to the point where you reach your destination, you and the Driver will have the convenience to contact each other, via the mobile number used to request for the ride. SMS will be sent to you regarding the driver’s present location and again at the time of arrival. Driver’s info will be available to you in the App downloaded on your phone.

Disclosure Of Your Details

We do not not employ third party companies and individuals to facilitate or provide the Service on our behalf, to process payment, provide customer support, provide geolocation information to our Drivers, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website's features) or to assist us in analyzing how our Service is used. Our company staff holds these personal information only to process the above listed tasks, not to disclose or use it for other purposes.Qatar Taxi will disclose your personal data to the extent that it is legally required, or necessary for the establishment, exercise or defense of legal claims and legal process, or at an emergency point of time pertaining to your health and/or safety. Incase you know that any information we hold on to is incorrect or incomplete, please write to or email us at info@qatartaxiappcom. as soon as possible. The correction will be made immediately. Your Qatar Taxi profile is password-protected so that only you and the authorized Qatar Taxi employees have access to your account information. Qatar Taxi staff will never approach you and ask for any personal account information, including your password.

Contacting Us

any queries regarding our service, you’re free to contact us using the information on the Contact Us page.When using our websites, we may collect and analyze information such as your IP address, browser types, operating system, the date and time you used the Services and other similar information. When using Qatar Taxi mobile application we may automatically receive certain information about your mobile device and use of the application, including a mobile device identifier (e.g., a UDID or IDFA on Apple products like the iPhone and iPad), operating system, version, and other similar information, such as time spent in different portions of the Qatar Taxi mobile application. We may also collect other types of information about your location, including general information (e.g., IP address) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Services), as detailed further below. Our desktop software and cloud [storage] services may automatically send data about usage of the service or the software when it connects to the Internet.

Location Information

When you install our mobile application, you will be asked permission to access your device’s geolocation data. If you grant permission, we may collect information about your precise geolocation (i.e., your real-time geographic location), and may use that data to customize the Service with location-based information and features. If you access the Service and probably not interested in providing us with location-tracking information, you can disable the GPS or other location-tracking functions on your mobile device, provided your mobile device allows you to do this. See your device manufacturer’s instructions for further details.

Information From Other Sources

Qatar Taxi may or may not receive information about you from third parties, such as commerce partners, marketers, social network services, and other parties that we may use to supplement the information that we collect directly from you. If you connect to a third party network (such as a social network), platform, or service, you are authorizing us to collect, store, and use it in accordance with this Privacy Policy of any and all information that you agreed on the network.

Your agreement takes place when you connect with the third party network, platform, or service via our Services, and when you connect with one of our applications through one of these services.

Referral Scheme Terms & Conditions

1. The free ride coupons are applicable on Qatar Taxi Mini , Qatar Taxi Medium, Large rides only.

2. Anyone who signs-up a referral code will get a coupon worth the value of the referral program at the time of sign-up. These values may change according to the changes in the referral programs during sign-up.

3. You can also have chances to receive free ride coupons depending on the referral program that is running when your friend signs-up once he/she completes the first ride.

4. When you sign-up with a referral code, you earn a first ride coupon. The coupon will expire if it’s not used for the first ride.

5. If your bill amount is less than your coupon amount, your free ride coupon will be fully used.

6. Qatar Taxi reserves the right to revoke the free ride coupons or suspend your account at any time if we feel that the account is being misused or that our referral program is being violated.

7. No refunds will be issued, either in the form of coupons or Qatar Taxi Money, for free ride coupons.

8. Qatar Taxi reserves the right to change the referral scheme at any time.

9. Multiple accounts with your email address, fake email IDs, manipulated devices, usage of fake locations , jail broken devices or an equivalent of that is a violation of our policy and can render your account invalid for any referral, promotional scheme or usage of our service.

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